Insights

The Executive Assistant Is An Undertold Story 

Ron Williams, former CEO of Aetna, shares a story that reminds him of an often-overlooked reality: Without the help of…

Culture Key to Thriving in New Normal

Years after the Great Recession took hold of our economy, many  companies continue to struggle as they work to adapt…

Perspectives from the JP Morgan Healthcare Conference and CES 2019 

I’ve been attending the JP Morgan Healthcare Conference for many years in a variety of roles. This year I also…

First Obligation of Leaders – “Know Thyself” 

Throughout my career, I have come to appreciate that being a leader is an ongoing process of self-discovery and reinvention.…

The CEO’s Second Act

On average, CEOs step down at age 62, relatively young by today’s standards. Few have to work for living. But…

Providing Health Care is a Moral Obligation

As published in the Wall Street Journal, regarding “The Aetna Mugging” I believe we are confusing insurance with the moral…

Talent Management From the Top Down

During a recent event I had the opportunity to visit with Dr. Jack Rowe, my predecessor at Aetna, and Mark…

Is your culture what you think it is? 

How a positive high-performance culture can reap the biggest rewards. In my career, there have been many things I am…

A Positive, High-Performance Culture Can Reap The Biggest Rewards 

A positive, high performance culture can reap the biggest rewards. Ignoring culture can result in disaster. It seems that almost…

Let’s Help Primary Care Doctors in the Movement to Value-Based Care

First, I’m not a doctor and make no claims to understanding their profession the way they do. I have not…

How we did it: Implementing a private-equity strategic vision 

Established organizations are mostly structured to do yesterday’s work. To meet the changing needs of today’s and tomorrow’s customers, businesses…

What private-equity strategy planners can teach public companies

In many respects, successful private-equity (PE) firms seem to defy economic logic. They acquire most of their businesses through some…