Quartz: Introverts have a superpower when it comes to leadership 

Ron Williams joined Aetna in 2001 as its CEO and chairman, and over the next ten years, turned a $292 million operating loss into a $2 billion profit. Now, he counsels other executives on how to lead and recently published a book called Learning to Lead.

In a discussion with Quartz co-founder Kevin Delaney, Williams challenges the notion that leaders are born, not made. He talks about an idea called reframing, which gives us permission to rewrite the internal scripts that tell us we can and can’t do certain things.

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